Dear Valued Patients and Caregivers,
The global supply chain continues to experience pressure from the stresses caused
by COVID-19 which have created delays and shortages in manufacturing, transportation, and final delivery of products.
Due to these delays and shortages, there may be items on your order that have a reduced quantity, a substituted product, or a backorder due to availability.
Please know our sourcing team is taking all steps possible to provide you with all the products you need as quickly as possible. We are working with all of our suppliers to minimize the impact supply chain issues have on the products and services we provide.
Enteral Formula Update Regarding Abbott Nutrition Products
• Pediasure Enteral Products - Abbott has started supplying distributors again with the can version of most flavors and they are expected to have availability of most bottle versions in the near future.
• Pediasure Harvest - This item was impacted by the Lyons Magnus Manufacturing facility recall in late July 2022 and will likely not be available until early 2023.
• Please visit to Abbott’s website www.similacrecall.com for the most current recall information.
Bivona and Tracoe brand Trach Supply Update
• Bivona and Tracoe Trachs continue to experience rolling back orders on most items due to the ongoing global supply shortage of silicone. Manufacturers are expecting the supply situation to improve in the early part of 2023. Click here to see our post about how to extend the use of your Bivona trachs if needed. Adult trachs can be reused up to 10 times, and pedi & neo trachs can be reused 5 times with proper cleaning and disinfection.
We appreciate your patience and understanding during this time. If you have any questions, you can reach us by email at firstname.lastname@example.org or by phone at 866-332-7753 during office hours (8:30-5:00 M-F). Thank you for your understanding as we work to resolve this supply issue.