Renewal Cycle Coordinator

We are looking for highly detail-oriented, organized applicants for a care coordinator position. If this is you, keep reading!

This is a full time position Monday- Friday 8:30am – 5:00pm, located in Richardson Texas. Overtime may occasionally be required.

Daily duties include, but not limited to:

  • Completing patient authorization renewal process including verifying insurance; 

  • Communicating with patients, insurance carriers and physician’s offices;

  • Completing submission and/or follow up on any required documents/forms;

  • Completing submission and/or follow up on pre-certification and/or pre-authorization;

  • Assisting with answering phones and updating patients on anything related to their accounts. 

Qualifications:

  • Brightree experience preferred.

  • DME experience preferred and respiratory and enteral supplies and equipment a plus

  • Excellent problem-solving skills required

  • Detailed and capable of multi-tasking required

  • Competence and knowledge of medical terminology is a plus

  • Knowledge of insurance carriers, particularly Medicaid and MCO’s is a plus

  • Bilingual is a plus

Benefits:

  • 6 paid holidays

  • 401k

  • Medical/Dental/Life Insurance

  • PTO/Sick days

  • Tuition Reimbursement program available after 1 year

We perform the following prior to hiring any new employees:

  1. Drug Screen

  2. Background Check

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